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Your Views

How you can express your views

Your views are important to us: we’re always keen to hear your questions, comments and concerns.

Speak with a Class teacher

Parents’ evenings are held twice a year – once in the autumn term and another in the spring. However, informal meetings can be more effective.  We encourage parents of all our pupils to keep in close contact with the school – it’s nearly always possible to speak with the class teacher for a moment or two after school, and a longer discussion can be arranged within a day or two. These meetings can be arranged if you have specific concerns or would like to know more about how to support your child. For example, following the Annual Report, which is sent home a few weeks before the summer holiday, you might like to arrange a meeting with your child’s class teacher to discuss some of the content of the report and how you can help your child over the long summer break.

Speak to the Head teacher

As well as speaking to the class teacher, Mrs Burns will provide you with an overview of your child’s learning (she is responsible for tracking the attainment and progress of all children in school) as well as talk about ways to support you and your child. She treats all feedback sensitively and appropriately – your feedback is one of the ways we can keep getting better and better.  You can contact Mrs Burns directly through the school office or email her at head@st-michaels.essex.sch.uk

Putting your views in writing

Every year in the Summer Term, we send out a short survey for parents / carers. The first section asks you to agree / disagree to a few statements – these relate to Ofsted inspection criteria and will be about teaching, learning, behaviour and safety, and leadership. There’s always space for you to express your views, too.  The surveys can be returned to us unnamed, if you’d prefer.

Don’t wait until the annual survey, though! If you’ve got some feedback for us, we’d like to hear from you. You could send us an email or  send us a short note.

Contact Ofsted

Parent View gives you the chance to tell Ofsted what you think about St Michael's Primary. It asks for your opinion on 12 aspects of school, from the quality of teaching to dealing with bullying and poor behaviour. By sharing your views, you’ll be helping us to improve – we’ll aim to keep doing the things you praise and sort out the things you don't like. Please remember that if your feedback is specific to your own child, it might be better to contact someone at school so we can respond quickly and specifically to help your child.

At the Parent View website, you’ll also be able to see what other parents have said about St Michael's Primary (and, if you want to, view the results for any school in England).


Communications

Your questions, comments or concerns are often answered in our communications. The school produces a weekly NewsletterThe newsletters contains important information about events that are going on in the school.  Paper copies of the Newsletter are located in the school foyer.  This is in addition to letters which are sent home whenever there is important news.

We send home paper copies of essential communications. However, we increasingly use other ways to communicate. There are various ways for you to receive our news and updates electronically.  We also use SIMS INTOUCH to send emails and to text – contact the school office if you don’t yet benefit from communications using SIMS INTOUCH.  We also use Class Dojo from Year 1 to Year 6 to send messages and share events/learning experiences that have taken place at school. The Early Years classes use Tapestry to share learning and send messages to parents.

Parents Forums

Parents Forums are held every term.  These meetings give parents an opportunity to contribute to the topic of dicsussion and bring up any concerns they made have.  Parents Forum dates this academic year are-

Wednesday 2nd November at 9.00 am

Wednesday 22nd February at 2.00 pm

Monday 22nd June at 9.00 am

Making a Complaint

We have an open culture. Staff are nearly always available – it’s easy to have a quick chat with teachers or the headteacher so most concerns or complaints are dealt with quickly. However, if parents feel that they need to make a formal complaint, it should be made in writing to the Headteacher, who will investigate and give a response. If parents remain dissatisfied, they can appeal to the Chair of Governors. The case will then be reviewed by a Governors’ Panel and a final response given. A copy of the school's complaints procedure can be found on within the Policies section.

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  182k v. 1 13 Apr 2016, 10:27 G Burns
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  339k v. 1 2 Nov 2016, 03:22 Karen Harman